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Anomalie #4628
fermé[Chapril admins-auto] SMART error (ErrorCount) detected on host: coon
Ajouté par Christian P. Momon il y a plus de 4 ans. Mis à jour il y a environ 4 ans.
Statut:
Fermé
Priorité:
Normale
Assigné à:
Christian P. Momon
Catégorie:
-
Version cible:
Début:
04/08/2020
Echéance:
% réalisé:
0%
Temps estimé:
Description
Le 02/08/2020 à 05:51, root a écrit :
[Chapril admins-auto] SMART error (ErrorCount) detected on host: coon This message was generated by the smartd daemon running on: host name: coon DNS domain: chapril.org The following warning/error was logged by the smartd daemon: Device: /dev/sdb [SAT], ATA error count increased from 0 to 3 Device info: ST4000NM0245-1Z2107, S/N:ZC112AD3, WWN:5-000c50-0a1e23b6e, FW:SS03, 4.00 TB For details see host's SYSLOG. You can also use the smartctl utility for further investigation. Another message will be sent in 24 hours if the problem persists.
Question : c'est grave docteur ?
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#1
Mis à jour par Laurent POUJOULAT il y a plus de 4 ans
Tu as la sortie de
smartctl -a /dev/sdb ?
ATA error c'est un problème de com sur le bus donc: soit:
- le contrôleur SATA coté serveur
- le cable
- l'électronique du disque
- un ion de l'espace (ça arrive)
On devrait aussi avoir une trace au niveau kernel dans le syslog
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#2
Mis à jour par Laurent POUJOULAT il y a plus de 4 ans
=(^-^)=root@coon:~# smartctl -a /dev/sdb
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.19.0-10-amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Device Model: ST4000NM0245-1Z2107
Serial Number: ZC112AD3
LU WWN Device Id: 5 000c50 0a1e23b6e
Firmware Version: SS03
User Capacity: 4 000 787 030 016 bytes [4,00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Tue Aug 4 09:52:39 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 567) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: (1632) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x50bd) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 083 064 044 Pre-fail Always - 180893571
3 Spin_Up_Time 0x0003 095 095 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 8
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 096 060 045 Pre-fail Always - 3851226763
9 Power_On_Hours 0x0032 068 068 000 Old_age Always - 28035 (224 68 0)
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 7
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 097 097 000 Old_age Always - 3
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 060 054 040 Old_age Always - 40 (Min/Max 24/46)
191 G-Sense_Error_Rate 0x0032 077 077 000 Old_age Always - 46825
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 87
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 1653
194 Temperature_Celsius 0x0022 040 046 000 Old_age Always - 40 (0 22 0 0 0)
195 Hardware_ECC_Recovered 0x001a 052 004 000 Old_age Always - 180893571
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 28016 (172 39 0)
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 167121156815
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 303767135573
SMART Error Log Version: 1
ATA Error Count: 3
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 3 occurred at disk power-on lifetime: 27983 hours (1165 days + 23 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 53 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 80 ff ff ff 4f 00 22d+15:10:00.626 READ FPDMA QUEUED
60 00 80 ff ff ff 4f 00 22d+15:10:00.626 READ FPDMA QUEUED
60 00 80 ff ff ff 4f 00 22d+15:10:00.625 READ FPDMA QUEUED
ea 00 00 00 00 00 a0 00 22d+15:10:00.624 FLUSH CACHE EXT
ea 00 00 00 00 00 a0 00 22d+15:10:00.624 FLUSH CACHE EXT
Error 2 occurred at disk power-on lifetime: 27983 hours (1165 days + 23 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 53 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 80 ff ff ff 4f 00 22d+15:09:57.381 READ FPDMA QUEUED
60 00 80 ff ff ff 4f 00 22d+15:09:57.380 READ FPDMA QUEUED
60 00 80 ff ff ff 4f 00 22d+15:09:57.380 READ FPDMA QUEUED
60 00 80 ff ff ff 4f 00 22d+15:09:57.380 READ FPDMA QUEUED
60 00 80 ff ff ff 4f 00 22d+15:09:57.380 READ FPDMA QUEUED
Error 1 occurred at disk power-on lifetime: 27983 hours (1165 days + 23 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 53 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 80 ff ff ff 4f 00 22d+15:09:54.102 READ FPDMA QUEUED
60 00 80 ff ff ff 4f 00 22d+15:09:54.102 READ FPDMA QUEUED
60 00 80 ff ff ff 4f 00 22d+15:09:54.102 READ FPDMA QUEUED
60 00 80 ff ff ff 4f 00 22d+15:09:54.102 READ FPDMA QUEUED
60 00 80 ff ff ff 4f 00 22d+15:09:54.102 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 14836 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
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#3
Mis à jour par Laurent POUJOULAT il y a plus de 4 ans
Bon, au vu du rapport smart en fait ce n'est pas une "vraie" ATA communication error. Juste une erreur UNC (uncorrectable) sur la lecture d'un secteur précis. Sur un disque aussi gros, ça peut arriver de temps en temps sans prêter à conséquence (sinon il y aurait des indication de réallocation, et une erreur dans le syslog). Donc je pense qu'il ne faut pas trop s'inquièter si ça ne se reproduit pas trop souvent, auquel cas ce serait une indication de la dégradation du disque.
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#4
Mis à jour par Christian P. Momon il y a plus de 4 ans
- Statut changé de Nouveau à Résolu
- Assigné à mis à Christian P. Momon
D'accord pour dire que ce n'est pas alarmant. À voir si ça se répète trop souvent. Donc fermeture du ticket.
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#6
Mis à jour par Christian P. Momon il y a environ 4 ans
- Version cible changé de Backlog à Sprint 2020 été
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